FAQs & Troubleshooting

Please check the following points:

• Clean the dust proof glass.
  To see how to clean the inside of the printer, click here.
• Identify the missing color and replace that toner cartridge.
  To see how to replace the toner cartridge, click here.
• The toner has probably reached the end of its life. However, when you see a white vertical line on the toner roller, try the following procedure.
  1) Cut a sheet approx. 50mm x 50mm out of a transparency film.
  2) Insert the film about 10mm into the gap between the toner roller and the blade.
  3) Slide the film and pull it out as shown below.