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QL-820NWB

FAQs & Troubleshooting

FAQs & Troubleshooting

When printing solid red areas, the color may be uneven.

Sample Image

If your print looks like the above image, try the following steps:
 

For Windows:

  1. Open the Printer Setting Tool on your computer.
  2. Click the [Device Settings] button.
  3. Click the [Advanced] tab and select "-6" from the drop-down menu in [Print Density (RD)].
  4. Click the [Apply] button.
  5. Try printing again.

For Mac:

  1. Open the Printer Setting Tool on your computer.
  2. Click the [Advanced] tab and select "-6" from the pull-down menu in [Print Density (Red)].
  3. Click the [Apply Settings to the Printer] button.
  4. Try printing again.

Sample image

If the print result is top light, increase the print density setting value to adjust it to your desired density.

 

For QL-820NWB users:
You can also specify these settings from your printer. Follow the steps below:

  1. Press the [Menu] button to display the [Settings] menu. Press the [OK] button.
  2. Make sure that [Print Density (2 colors)] is highlighted and press the [OK] button.
  3. Select [Color 2 (Red)] and press the [OK] button.
  4. Press the cursor buttons to select "-6", and press the [OK] button.

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