FAQs & Troubleshooting
Where can I find the IP addresses of my computer and the printer?
Follow the steps below to check the IP addresses of your computer and printer.
How to check the IP address of your computer
Make sure that the Subnet Mask is "255.255.255.0".
If your Subnet Mask is different, please consult a network administrator to solve the problem. (This FAQ is not applicable for your network environment.)
How to check the IP address of your printer
You can confirm the IP address in two ways:
Checking the Communication settings in the Printer Setting Tool or printing out a printer configuration report from your printer.