MFC-J3720
FAQs & Troubleshooting |
There are several reasons that the Brother machine displays No Paper Fed or No Paper Fed #1 or No Paper Fed #2. Try to follow each step to clear the No Paper Fed or No Paper Fed #1 or No Paper Fed #2 message.
Cause 1: The machine is out of paper or paper is not properly loaded in the paper tray
Cause 2: The paper is jammed in the machine
Cause 3: Paper dust has accumulated on the surface of the paper pick-up rollers.
Cause 4: The Jam Clear Cover is not closed properly
Cause 5: The paper tray was not fully inserted.
Cause 6: The paper was not inserted in the center position of the manual feed slot.
NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.
Cause 1:
The Brother machine is out of paper or paper is not properly loaded in the paper tray.
Cause 2:
The paper is jammed in the machine. Remove the jammed paper. (Click here to see how to remove the jammed paper.)
If this error occurs often during 2-sided copying or 2-sided printing, the paper feed rollers may be stained with ink.
Follow the steps below to clean the paper feed rollers:
Cause 3:
Paper dust has accumulated on the surface of the paper pick-up rollers. Clean the paper pick-up rollers. (Click here to see how to clean the paper pick-up rollers.)
Cause 4:
The Jam Clear Cover is not closed properly.
Check the Jam Clear Cover is closed evenly at both ends.
Cause 5:
The paper tray was not fully inserted.
Cause 6:
The paper was not inserted in the center position of the manual feed slot.
Remove the paper and re-insert it in the center of the manual feed slot, and then press OK on the Touchscreen. (Click here to see how to load paper in the manual feed slot.)