FAQs & Troubleshooting

1. Press the cover open button to open the top cover.

   

    

2. Pull the tube release lever up.

   

    

3. Pass the tube as shown in the illustration so that the end of the tube reaches the “” mark on the printer, and then push the tube release lever down.

   

    

4. Close the top cover.
   • When using the printer, position it so direct sunlight does not enter the printer through the tube exit slot.
   • For inserting a ribbon cassette, see “How to insert a ribbon cassette”.
   • You can use the tube half-cut adjuster to adjust the depth of half cuts to one of three settings.
     For the location of the tube half-cut adjuster, see “The tube is not cut completely.”.
   • If the tube is jammed or not cut completely, use the  (Feed and Cut) button to manually cut the tube completely.  Press and hold the button for 2 to 10 seconds until the  (Power) indicator changes from being lit in green to flashing in green, and then release it.  The tube will be cut when the button is released.

Movie: How to print on a Tube

*The video clip is being streamed from YouTube.