FAQs & Troubleshooting

Occasionally lint or dirt from the roller may become stuck on the print head and cause poor print quality, white lines or streaks. If this occurs, use the cleaning sheets to clean the roller.

1. Turn off the QL-580N.
    
2. Hold the DK Roll compartment cover at the front of the QL-580N and firmly lift it up.
   
   
    
3. Pull up the roll release lever and remove the DK Roll.
   
   

    

4. Remove the backing paper (2) and insert the edge (1) of the cleaning sheet into the printing unit to the position pointed with the arrow in the diagram below.
   
   

    

   • Insert the sheet without removing the (1) part of sheet.
   • Check that the printing surface of cleaning sheet is upward.
5. Close the DK Roll compartment cover and press the ON/OFF button to turn the QL-580N on.
    
6. Press the Feed button for more than one second. The roller spins by 4" (10 cm). The adhesive face of cleaning sheet removes the stain or dust on the roller.
   
   

    

   • If not pressing the Feed button for more than one second, the roller spins only 1/3" (8 mm).
   • Dispose the cleaning sheet after use.