FAQs & Troubleshooting

Follow the steps below to check the firmware version.

1. Do one of the following:
    
   • (Windows)
     Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Remote Setup.
   • (Mac)
     In the Finder menu bar, click Go > Applications > Brother, select your model name, and then double-click the Brother Remote Setup icon.
     If the Discover Devices dialog box appears, select your model name and then click Connect.
2. Click the Machine Info menu in the left navigation pane and check the firmware version.
   The letter next to Main Version represents the firmware version.