MFC-620CN
FAQs & Troubleshooting |
I cannot print from my computer via network. (For Windows)
Follow the steps below to resolve this issue:
Try restarting the router or hub.
If a Firewall on your computer is active, it may be rejecting the necessary network connection. Disable the Firewall on your computer and try re-installing the drivers.
Temporarily change your firewall/security settings to allow network connection
Your computer's firewall/security software may be preventing the network connection from being established. If you receive firewall-related notifications, we recommend temporarily changing the security settings on your computer to establish the connection.
IMPORTANT
Brother has designed a utility to assist in restoring printing capability with minimal user interaction. This utility will automatically locate and update your Brother machine's IP address within your printer driver which will restore your printing ability.
>Click here to go to the Downloads section to get the Network Connection Repair Tool.
If you still have problems after changing the Firewall settings, contact Brother Customer Service from "Contact Us".