DCP-8040
FAQs & Troubleshooting |
The "Brother MFL-Pro Control Center" or "ControlCenter2.0" does not pop up when the document is placed into the ADF unit.
First, please verify the Brother Resource Manager software is working. If the software is currently running, a street light icon will be on the bottom of your desktop (see image below). If the icon does not appear, scan from an application (i.e. PaperPort) or restart your computer to activate the Brother Resource Manager. Once the software is activated, the Brother MFL-Pro Control Center or ControlCenter2.0 will pop up automatically.
If the issue still remains, please determine if you changed or updated the driver originally on your computer with a download from the Web Site. It is possible the incorrect update was installed on your computer. If you did change or update the driver originally on your computer, you will need to uninstall the current driver and reinstall the previous working driver by following the instructions below:
Driver Uninstallation Steps:
If you are a Windows 95/98/2000 user, this procedure deletes both the USB driver and Parallel driver even though you selected only one.
Make a temporary folder on your HDD [hard disk drive] as the location to save the downloaded self-extracting file, e.g. C:\brodnt
Please click here to download the Uninstall Tool to remove the drivers.
Once downloading is completed, double click the downloaded file to extract it.
" ZIP Self Decompression" appears. Click DECOMPRESS.
A message that the process was successful will appear. Click OK.
Then open the folder that is created.
Double click the DelInf32 (.exe may appear at the end of the name) icon. "Brother MFC Uninstaller" will appear.
Verify your model appears in the box under "Please select the MODEL" and select your connection type (USB or Parallel) under "Please select connection type". Then, click OK.
" Complete" will appear. Click OK.
Restart the computer. The Brother Drivers have now been removed.
Unplug the power cord of the Brother machine AND the USB or Parallel cable before starting the Reinstallation Steps below.
Driver Reinstallation Steps:
The Brother End-User License Agreement will appear. If you agree to the terms, click I ACCEPT.