HL-5240
FAQs & Troubleshooting |
After you have just used the printer, some internal parts of the printer will be extremely hot. When you open the front cover or back cover of the printer, DO NOT touch the shaded parts shown in the illustrations.
Clear the jammed paper as follows.
If the jammed paper is removed completely by following the steps below, you can install the paper tray first, and then close the front cover. The printer will resume printing automatically.
If the printer does not start printing automatically, press Go. If the printer still does not start printing, check that all the remaining jammed paper has been removed from the printer. Then try printing again.
Always remove all paper from the paper tray and straighten the stack when you add new paper. This helps prevent multiple sheets of paper from feeding through the printer at one time and prevents paper jams.
Press the cover release button and then open the front cover.
Slowly take out the drum unit and toner cartridge assembly. The jammed paper will be pulled out with the drum unit and toner cartridge assembly.
To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes shown in the illustration.
Pull the paper tray completely out of the printer.
Pull the jammed paper up and out of the printer.
Open the back cover.
There are 2 kinds of covers at the rear of the printer. Please make sure to open both the back cover (step 7) and the fuser cover (step8).
After you have just used the printer, some internal parts of the printer will be extremely hot. Wait for the printer to cool down before you touch the internal parts of the printer.
Close the back cover.
Pull the duplex tray completely out of the printer.
Push down the blue lock lever and take the toner cartridge out of the drum unit. Clear the jammed paper if there is any inside the drum unit.