FAQs & Troubleshooting

Using the Printer Setting Tool, you can specify the printer's communication settings and device settings from a Mac.  Not only can you change the device settings for one printer, but you can also apply the same settings to multiple printers.

 

Using the Printer Setting Tool for Mac

 

1. Connect the printer you want to configure to the computer.
2. Click [Macintosh HD] - [Applications] - [Brother] - [Printer Setting Tool] - [Printer Setting Tool.app].
   The [Printer Setting Tool] window appears.
3. Check that the printer you want to configure appears next to [Printer].  If a different printer appears, select the printer you want from the drop-down list.

   If only one printer is connected, it is unnecessary to make a selection because only that printer will appear.

4. Select a setting tab, and then specify or change the settings.
5. Click [Apply Settings to the Printer] in the setting tab to apply the settings to the printer.
6. Click [Exit] to finish specifying settings.

 

Settings Dialog Box

 

1. Printer
   Lists the connected printers.
2. Import
   Imports settings from a file.
3. Export
   Saves the current settings in a file.
4. Setting Tabs
   Contain settings that may be specified or changed.
5. Apply Settings to the Printer
   Applies the settings to the printer.
6. Print Unit Settings
   Prints a report containing firmware version and device setting information.
   You can also print this report using the (Feed&Cut) button.

   When you print this report, use 24 mm (0.9") or 36 mm (1.4") tape.

7. Factory Reset
   Resets printer settings to factory settings.
8. Current Settings
   Retrieves the settings from the currently connected printer and displays them in the dialog box.
9. Exit
   Exits the Printer Setting Tool.

Setting tabs

 

See below for detailed information about specifying or changing the settings.

 

Basic Tab

Label Settings Tab

Bluetooth Settings Tab (Only for PT-P950NW when connecting with a barcode scanner)

Wireless LAN Tab

 

Basic Tab

 

1. Auto Power On
   Specifies whether the printer turns on automatically when the power supply cord is plugged into an AC power outlet.
   Available settings: [Disable], [Enable]
2. Auto Power Off (AC/DC)
   Specifies the period of time that passes before the printer turns off automatically when connected to an AC power outlet.
   Available settings: [None], 10/20/30/40/50 Minutes, 1/2/4/8/12 hours
3. Auto Power Off (Li-ion)
   Specifies the period of time that passes before the printer turns off automatically when powered by the rechargeable Li-ion battery.
   Available settings: [None], 10/20/30/40/50 Minutes, 1 hour
4. Print Information Report
   Specifies the printer information that will be printed.
   Available settings: [All], [Usage Log], [Printer Settings], [Printer Transfer Data]
5. Save Printer Print Log
   Select whether or not to save the printer's print log.
   Available settings: [Enable], [Disable]

 

Label Settings Tab

 

1. Length Adjustment
   Adjusts the length of the printed label to correspond to the length of the label displayed on the computer.
   Available settings: -4 to +4 (1 increments)
2. Full Cut Margin Adjustment
   Adjusts the margin length when fully cutting labels.
   Available settings: -2 to +2 (1 increments)
3. Half Cut Margin Adjustment
   Adjusts the margin length when half-cutting labels.
   Available settings: -2 to +2 (1 increments)
4. Test Print
   Prints a test label to check the results of the settings.

 

Bluetooth Settings Tab (Only for PT-P950NW when connecting with a barcode scanner)

 

1. Bluetooth usage
   Select [Enable] or [Disable(serial port)].
2. Bluetooth Device Name
   Allows to type the Bluetooth device name.
3. Bluetooth Address
   Displays the acquired Bluetooth address.
4. Visible to Other Devices
   Allows the printer to be “discovered” by other Bluetooth devices.
   Available settings: [Discoverable], [Not Discoverable]
5. PIN code
   Enables or disables the PIN used when pairing with devices.

 

Wireless LAN Tab

 

1. Wireless Direct
   Turns the Wireless Direct function on or off.
2. SSID/Network Key Generation
   Select [AUTO] or [STATIC].
3. SSID (Network Name)/Network Key
   Specifies the SSID (3 to 25 ASCII characters) and the network key you want to use in the Wireless Direct mode.
   You can specify a setting only when [STATIC] is selected as [SSID/Network Key Generation].
4. Display current settings
   Displays the current settings for Wireless Direct.  Click [Current Settings] to update the displayed settings with the most recent information.

Applying Setting Changes to Multiple printers

 

1. After applying settings to the first printer, disconnect the printer from the computer, and then connect the second printer to the computer.
2. Select the newly connected printer from the [Printer] drop-down list.
3. Click [Apply Settings to the Printer].
   The same settings that were applied to the first printer are applied to the second printer.
4. Repeat steps 1 – 3 for all printers whose settings you want to change.