FAQs & Troubleshooting
Follow the steps listed below:
Always make sure that the paper is not curled or wrinkled.
Be careful that you do not push the paper in too far; it may lift at the back of the tray and cause feed problems.
DO NOT push Tray #1 into the machine too quickly. Doing this may cause injury to your hand by trapping it between Tray #1 and Tray #2. Please push Tray #1 in slowly.
Before you shorten Tray, take the paper out of the tray. Then shorten the tray by pressing the universal guide release button (1). Adjust the paper length guide (2) to fit the paper size you are going to use. Then put the paper into the tray.