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QL-800

FAQs & Troubleshooting

FAQs & Troubleshooting

The barcode number is not displayed below the barcode. (P-touch Editor for Windows)

To solve this problem, delete the font cache from your computer.
 

  1. Open Windows Explorer.
  2. Go to the "C:\Windows\System32" folder.
  3. Find the "FNTCACHE.DAT" file in the folder, and then delete it.

    If the File Access Denied dialog box appears, click [Continue] to delete the file.

  4. Reboot your computer. Windows will automatically create a new cache file.

    If the problem still occurs, repeat the procedure to ensure the font cache is completely cleared.
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