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QL-800

FAQs & Troubleshooting

FAQs & Troubleshooting

How do I download drivers and applications in Windows 10?

The download process varies depending on your browser. Follow the steps below to download the file.

 

  1. Go to the [Downloads] section.

  2. Select your OS and click [Search].

  3. Select the software you want to install.

  4. When the [End-User License Agreement for Brother Software] page appears, read the description first.
    Click [Agree to the EULA and Download].
     

    Agreement

  5. (Microsoft Edge)

    (Internet Explorer 11)

    (Google Chrome™)

     

    Microsoft Edge

     

    1. Downloads will start automatically.

       

      Edge01

       

    2. After the download has completed, click [x].

       

      Edge02

     

    Internet Explorer 11

     

    1. Click [Save].

       

      IE11_02

       

    2. After the download has completed, click [x].

       

      IE11_03

     

    Google Chrome™

     

    1. Downloads will start automatically.

       

      Chrome01

       

    2. After the download has completed, click [x].

       

      Chrome02

     

  6. The downloaded files will be saved in the [Downloads] folder by default.

     

    1. Click [File Explorer].

       

      FileExplorer

       

    2. Open the [Downloads] folder from [Quick access].

       

      Downloads

    3. Run the downloaded file and follow the installation procedure.
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