Print  |  Close

CM700

FAQs & Troubleshooting

FAQs & Troubleshooting

ErrS99 appears on the computer screen.

Error message

Unable to connect to server. (ErrS99)

 

 

  • Cause
    An unexpected network error has occurred while communicating to the server.


     
  • Solutions

    Close the CanvasWorkspac (Web) and access it again.
    If you did not solve the problem with performing the necessary operation, contact Brother Customer Service.
    - Date and time when the error occurred.
    - Network connection status environment (wireless LAN or wired LAN).
    - Your device (PC / tablet / smartphone).
    - Your OS version.
    - Your browser name and version.


     

Print  |  Close