FAQs & Troubleshooting

Error message

The project cannot be downloaded.
There are no shapes in cutting area. (ErrS01)

• Cause
  There is no objects inside of the red dashed line when downloading (exporting) to the FCM file.
  
  
   
• Solutions
  Put the objects to be downloaded (exported) to FCM file inside of the red dashed line on the art board, and then try it again.