DCP-T420W
FAQs & Troubleshooting |
Improve poor print quality.
We recommend using genuine Brother supplies to ensure stable print quality and performance. Although not all non-genuine supplies may cause quality issues, using non-Brother supplies or refilling ink cartridges with third party ink, may adversely affect print quality or cause the machine to malfunction. The Brother limited warranty does not apply to any problem caused by the use of third party supplies.
NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.
Cleaning the four color print heads (black, cyan, magenta and yellow) and/or adjusting the vertical alignment may improve the print quality. To determine if the alignment needs to be set and to identify which print heads need to be cleaned, print the Print Quality Check sheet and the Alignment Check sheet.
Below are instructions for improving the following:
Follow the instructions that apply to your issue.
Print the Print Quality Check Sheet and look at the nozzle check pattern.
If print head cleaning is needed, following the machine's display instructions.
> Click here to see how to print the Print Quality Check Sheet.
If the issue continues, check the following points:
Print the Alignment Check Sheet and adjust the print alignment.
> Click here to see how to print the Alignment Check Sheet.
If the issue still continues, change the print setting options.