FAQs & Troubleshooting
The "Scan to PC" LED indication is on or kind of zebra stripe appears on the machine's display when the machine is turned on.
For models with LED indication:
For the models with the Touchscreen:
This issue occurs if the machine's power source is shut down while the firmware is updated.
Update your machine's firmware again by firmware update tool.
Please note the steps below to update the firmware.