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FAQs & Troubleshooting

FAQs & Troubleshooting

Use TX Verification Mail

Use TX Verification Mail to request notification from the destination computer that your email was received and processed. Use Web Based Management to turn on the verification feature. When Request Delivery Notification is On, your email contains an additional field that is automatically populated with the email’s arrival date and time.


  1. Start your web browser.
  2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
    For example:
  3. If you have previously set a password, type it, and then click Right Arrow.
  4. Click the E-mail tab.
  5. Click E-mail Send.
  6. In the Request Delivery Notification field, click On.
  7. Click Submit.
  • Message Disposition Notification (MDN)
    This field requests the status of the email message after delivery through the Simple Mail Transfer Protocol (SMTP) transport system. After the recipient has received the message, this data is used when the machine or user reads the received email. For example, if the message is opened and read, the receiver sends back a notification to the original sending machine or user.
    The recipient must activate the MDN field to be able to send a notification report; otherwise the request will be ignored.
  • This Brother machine cannot receive email messages. To use the TX Verification feature, you must redirect the return notification to a different email address. Configure the email address using Web Based Management. Access Web Based Management, click the E-mail tab, click SMTP and confirm Device E-mail Address. Enter the email address that you want to receive the notification.
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