To learn how to find out what version of firmware you have, please follow the instructions below:
For QL Series (Except for QL-820NWB)
For QL-820NWB
For RJ Series
For TD-2020/2120N/2130N
For TD-2310D/TD-2320D/TD-2320DF
For TD-2320DSA/TD-2350D/TD-2350DF/TD-2350DSA
For TD-4000/4100N
For TD-4210D/4410D/4420DN/4520DN
For TD-4550DNWB
For QL Series (Except for QL-820NWB)
-
Make sure that the DK roll is set and the front cover is closed.
-
Turn on the Printer.
-
Press and hold the Cut button for more than one second.
-
When the list of printer settings is printed, check the following item under "<<PRINTER CONFIGURATION>>".
"ProgVer [model name] [version]"
For QL Series (QL-820NWB)
-
Make sure that a 2.4" / 62 mm DK roll is set and the DK Roll compartment cover is closed.
-
Turn on the Printer.
-
Press the [Menu], [
] or [
] button to select the [Information] menu, and then press the [OK] button.
-
Select [Print Configuration] using the [
] or [
] button, and then press the [OK] button.
-
Select [All], [Usage Log], [Printer Setting] or [Transfer Data] using the [
] or [
] button, and then press the [OK] button to print the report.
-
When the list of printer settings is printed, check the following item under "<<PRINTER CONFIGURATION>>".
"ProgVer [model name] [version]"
For RJ Series
-
Make sure that a roll of 4" / 101.6 mm receipt paper is set and the RD Roll compartment cover is closed.
-
Turn on the Printer.
-
Press the hold the Feed button until the POWER indicator starts blinking in green.
-
When the list of printer settings is printed, check the following item under "<<PRINTER CONFIGURATION>>".
"ProgVer = [version]"
For TD-2020/2120N/2130N
-
Make sure that a roll of 2.25" / 57 mm receipt paper is set and the RD Roll compartment top cover is closed.
-
Turn on the Printer.
-
Press and hold the Print button for more than one second.
-
When the list of printer settings is printed, check the following item under "<<PRINTER CONFIGURATION>>".
"ProgVer = [version]"
For TD-2310D/TD-2320D/TD-2320DF
-
Turn on the Printer.
-
Press and hold the Function button for two seconds.
-
When the list of printer settings is printed, check the following item under "<<PRINTER CONFIGURATION>>".
"ProgVer [version]"
For TD-2320DSA/TD-2350D/TD-2350DF/TD-2350DSA
-
Turn on the Printer.
-
Press the [Menu], [
] or [
] button to select the [Information] menu, and then press the [OK] button.
-
Select [Print Configuration] using the [
] or [
] button, and then press the [OK] button.
-
Select [All], [Usage Log], [Printer Setting] or [Transfer Data] using the [
] or [
] button, and then press the [OK] button to print the report.
-
When the list of printer settings is printed, check the following item under "<<PRINTER CONFIGURATION>>".
"ProgVer [model name] [version]"
For TD-4000/4100N
-
Make sure that a 2" / 50.8 mm or wider RD roll is set and the RD Roll compartment cover is closed.
-
Turn on the Printer.
-
Press and hold the Cut button.
-
When the list of printer settings is printed, check the following item under "<<PRINTER CONFIGURATION>>".
"ProgVer [model name] [version]"
For TD-4210D/4410D/4420DN/4520DN
For TD-4420DN(FC) users:
Follow the instructions replacing "RD Roll" with "Linerless Roll".
-
Make sure that a 4" / 102 mm or wider RD Roll is set and the RD Roll compartment cover is closed.
-
Turn on the Printer.
-
Press and hold the Function button for two seconds.
-
When the list of printer settings is printed, check the following item under "<<PRINTER CONFIGURATION>>".
"ProgVer [version]"
For TD-4550DNWB
For 4550DNWB(FC) users:
Follow the instructions replacing "RD Roll" with "Linerless Roll".
-
Make sure that a 4" / 102 mm or wider RD Roll is set and the RD Roll compartment cover is closed.
-
Turn on the Printer.
-
Press the [Menu], [
] or [
] button to select [Information], and then press the [OK] button.
-
Press the [
] or [
] button to select [Print Configuration], and then press the [OK] button.
-
Press the [
] or [
] button to select [All], [Usage Log], [Printer Settings] or [Transfer Data], and then press the [OK] button.
-
Press the [
] or [
] button to select [Start], and then press the [OK] button.
-
When the list of printer settings is printed, check the following item under "<<PRINTER CONFIGURATION>>".
"ProgVer [version]"