FAQs & Troubleshooting
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
This error message occurs during the installation of the network scanner driver in the MFL-Pro Suite or the Full Driver & Software Package. This can be caused by interference with third party anti-virus or firewall programs, or a problem within the computer's registry settings.
Any enabled anti-virus (Kaspersky, McAfee, Norton, AVG, etc) / firewall programs should be temporarily disabled during the installation of the driver.
Please follow the instructions listed below:
In the event of the "IS052 InstallNetworkDriver" error still occurs, the Brother machine should still be able to print. This issue only affects the scanner driver installation.