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QL-820NWB

FAQs & Troubleshooting

FAQs & Troubleshooting

How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)

Set up the wireless connection using the Wireless Device Setup Wizard:

  1. Turn on the printer.

    To connect your printer to a wireless network, you must use the supplied AC adapter or Li-ion battery. If your Brother printer is powered by alkaline or Ni-MH batteries, you cannot connect it to a wireless network.

  2. Make sure the printer's Wi-Fi® function is ON.
  3. Prepare the SSID (Network Name) and the password (Network Key) of your wireless router/access point.
  4. Download the [Full Software Package] from the [Downloads] section of this website.
  5. Double-click the downloaded file.
  6. Depending on the model, the installer may display the Utilities icon. Do one of the following:
    If the Utilities icon is displayed If the Utilities icon is not displayed

    Click the [Utilities] icon.

    Click the [Brother Support] icon.

     

  7. Click the [Wireless Device Setup Wizard] icon, and follow the on-screen instructions.

    We recommend using a USB cable to complete the setup.

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