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PJ-763

FAQs & Troubleshooting

FAQs & Troubleshooting

When printing using the optional roll printer case (PA-RC-001), gaps between lines may decrease or blurred characters may be printed.

These issues can occur under the following conditions:
 

  • When using the optional roll printer case (PA-RC-001).
  • When the Density Adjustment setting in the printer driver is set to 10 (maximum), or the Print Density setting in the Printer Setting Tool is set to 10 (maximum).
  • When the printer becomes too hot after continuous printing.

To resolve the issue, update the firmware to the latest version.
Download and install the firmware from the [Downloads] section of this website.

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