常見問題&故障排除

To learn how to find out what version of firmware you have, please follow the instructions below:
 

1. Make sure that the HGe or TZe tape cassette is set and the tape compartment cover is closed.  We recommend using the tape wider than 1" / 24mm.
2. Turn on the Printer.
3. Press and hold the Feed/Cut button.
4. When the list of printer settings is printed, check the following item under "<<PRINTER CONFIGURATION>>". 
   "ProgVerPTXXXXX VerX.XX"