MFC-L8900CDW
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FAQs & Troubleshooting |
My Brother machine is dialing the wrong number or is not dialing the number I entered or I receive a busy signal or recording when trying to send faxes.
If your Brother machine consistently dials numbers other than the ones you have entered or you receive a busy signal or recording when trying to send faxes, you may have programmed a Dial Prefix on the machine. The Dial Prefix is a feature that automatically dials a user-defined number before every fax you send.
For example, if your telephone system requires you to dial 9 to access an outside line, then you can program the Dial Prefix feature to automatically dial 9 every time you send a fax.
To change or delete the prefix number programmed in your Brother machine follow these steps: