The color of your printouts is not what you expected
Check the following points to resolve the issue:
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To improve the color density, calibrate the colors using first the Touchscreen/Control Panel and then the printer driver.
> Click here to see how to carry out calibration.
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To adjust the print position of colors for sharper edges, perform the color registration using the Touchscreen/Control Panel.
> Click here to see how to perform the color registration.
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Adjust the copy density and contrast if you are copying.
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Make sure Toner Save mode is off in the Touchscreen/Control Panel or the printer driver.
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If the print quality is poor, clear the Improve Gray Color check box in the printer driver.
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If the print quality of the black portion is not what you expected, select the Enhance Black Printing check box in the printer driver.
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Identify the color causing the issue and put in a new toner cartridge.
To identify the color of the toner cartridge and replace toner cartridge, follow the steps below:
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> Click here to print the chart. [345KB/ PDF]
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Compare your printed document with the printed chart to identify the color causing the issue.
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Replace the toner cartridge of the color.
> Click here to see how to replace the toner cartridge.
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Install a new drum unit.
> Click here to see how to replace the drum unit.