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DCP-L3551CDW

FAQs & Troubleshooting

FAQs & Troubleshooting

Vertical white streaks or bands appear on the page

White Streaks


Check the following points to resolve the issue:

  1. Wipe the windows of all four LED heads with a dry, soft lint-free cloth.
    > Click here to see how to clean the LED head.
     
  2. Wipe the scanner glass strip with a dry lint free soft cloth.
     
  3. Make sure foreign material such as a torn piece of paper, sticky notes, or dust is not inside the machine or around the toner cartridge and drum unit assemblies.
 
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