Print  |  Close

PDS-5000F

FAQs & Troubleshooting

FAQs & Troubleshooting

TWAIN or WIA errors appear when starting to scan. (Windows)

TWAIN or WIA driver has not been selected as the primary source in your scanning application.

Make sure the Brother TWAIN or WIA driver is set as the primary source in your scanning application.

For example, in Nuance™ PaperPort™ 12SE, click Scan Settings and then Select to select the Brother TWAIN/WIA driver.

Print  |  Close