MFC-9970CDW
FAQs & Troubleshooting |
The machine’s display is blank after installing additional memory.
You can resolve this issue by updating your Brother machine’s firmware to the latest version (ver. K or later). Update the firmware by following the steps below.
DO NOT remove/install the additional memory without turning the machine’s power switch off and unplugging the power cord from the AC power outlet (electrical socket). Doing so could cause an electric shock.
To prevent damage to the machine from static electricity, DO NOT touch the memory chips or the board surface.