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MFC-8870DW

FAQs & Troubleshooting

FAQs & Troubleshooting

"Paper Jam Duplex" error appears on the LCD.

To clear paper jams, please follow the steps below.

 

  1. Pull the duplex tray completely out of the machine.

     

  2. Pull the jammed paper out of the machine or the duplex tray.

     

  3. Put the duplex tray back in the machine.

     

 

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