FAQs & Troubleshooting
There will be two printer icons in your Printers section as below.
What is the difference? Which driver should I use?
The difference is its functionality.
The "built-in" drivers (Inbox drivers) may not have the full functionality that Brother original drivers will have.
For example, the following is the printer driver properties of the "built-in" printer driver (Inbox printer driver) of DCP-115C.
The following is the printer driver properties of the DCP-115C Brother original driver that Brother will provide.
If you want to use the Brother original functions like "Watermark" etc, we recommend you use the Brother original drivers.
Click the link below to see if your Brother device has "built-in" drivers (Inbox drivers) or if Brother will develop Brother original drivers.