FAQs & Troubleshooting

The built-in drivers are already included with Windows or are available through Windows update.
The built-in drivers support the basic functions of your Brother machine.
Scanning, PC-FAX and ControlCenter may not be available depending on your Brother machine, method of connection and Windows version.
> Click here to see details of the supported functions by the built-in drivers.

 

NOTE: Illustrations shown below are from a representative operating system, and may differ from your operating system.

 

The installation steps of the built-in drivers are different depending on the connection method.

 

If you are connecting your Brother machine via USB connection:

The built-in drivers you can install via USB connection support printing and scanning*1 functions.
(*1 Available only for Brother machines with scanner function.)

To install the driver, connect the Brother machine to your PC with a USB cable. The built-in drivers will be installed automatically.

 

 

 

If you are connecting your Brother machine via Network connection:

The built-in drivers you can install via network connection ONLY support printing function.

Follow the steps below to install the driver.

 

1. Open the Control Panel. (Click here to see how to open the Control Panel.)
2. Click Hardware and Sound => Devices and Printers.
3. Click Add a printer.
   
   
    
4. Select the model name and click Next.
   
   
   
   Hint:
   If the model name is not listed, follow Steps i through iii and then go to Step 5.

    

   1. Click The printer that I want isn't listed.
      
      
       
   2. Select Add a printer using a TCP/IP address or hostname and click Next.
      
      
       
   3. Type the IP address of the Brother machine in the Hostname or IP address field, and check the Query the printer and automatically select the driver to use option. Then click Next.
      
      
5. When the following window appears, select Brother from the Manufacturer list.
   If no window appears, go to Step 7.
   
   
    
6. Select the model name and click Next.
   
   If you cannot find your Brother machine in the Printers list, click Windows Update to update the Printers list. It may take a few minutes to update the Printers list.
   
   Note for HL-1030 and HL-1230 Users:
   The "Brother HL-1430" driver is the alternative driver for your Brother machine. Select the "Brother HL-1430" from the Printers list.

   (Windows 10 S device)
   > Click here to check the printer driver name for your model. (Jump to the PDF file. Driver name list will open in a new window.)

   
    
7. The printer driver name will be displayed in the Printer name field. We recommend typing your Brother model name in the Printer name field for easy understanding. Click Next.
   
   
    
8. Click Next.
   
   
    
9. Click Finish.
   
   

 

Functions supported in the built-in drivers (For Windows 8 or later)

The Windows 8 or later built-in drivers support the basic functions as described below. Click the product category of your Brother machine to see more details.

• Printers
• Laser Multifunction Machines / Laser FAX Machines
• Inkjet Multifunction Machines / Inkjet FAX Machines

Printers

Printing
via USB	via Network
	*1

Note:

*1: Available only for Brother machines with network connection.

Laser Multifunction Machines / Laser FAX Machines

Printing		Scanning		PC-FAX
via USB	via Network	via USB	via Network
	*1	*2	-	-

Note:

*1: Available only for Brother machines with network connection.

*2: Available only for Brother machines with scanning function.

Inkjet Multifunction Machines / Inkjet FAX Machines

Printing		Scanning		PC-FAX	Removable Disk
via USB	via Network	via USB	via Network
	*1	*2	-	-	*3

Note:

*1: Available only for Brother machines with network connection.

*2: Available only for Brother machines with scanning function.

*3: Supported Brother machines only.