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FAQs & Troubleshooting |
I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
Step 1. Verify that the ControlCenter2 is running, and that the machine is registered for the scan function following the steps below:
If the issue still continues, please go to Step 2 below.
Step 2. You may experience this problem depending on the setting of Mac OS X 10.6.x firewall. Change the setting in the Firewall pane of Security preferences to resolve the issue.
If you see the message screen below, please click Allow. The setting in the Firewall pane of Security preferences will be changed.
If you do not see this message screen, please follow the instructions below.
If you cannot find the NETserver folder in the directory, please install the scanner driver. The latest driver is available in the Downloads section of the Brother Solutions Center