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RJ-3230B

FAQs & Troubleshooting

FAQs & Troubleshooting

When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)

P-touch Editor does not support UTF-8 encoding.
If you choose UTF-8 encoding when creating CSV files, 3-byte characters (such as the euro sign) may not be displayed correctly.

 

Follow these steps to change the encoding:
 

  1. Right-click the CSV file and select [Open with] > [Notepad].
     
  2. Click [File] - [Save As].
     
  3. Select [ANSI] from the [Encoding] drop-down list and click [Save].

If there are still garbled characters in the file, try changing the file format to Excel (XLSX).

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