FAQs & Troubleshooting

> For USB connection
> For Bluetooth^® / Network connection

For USB connection

Try the following:

• Install a driver manually.
  Select Install printer drivers > Others in the Seagull Driver Wizard.
   
• Remove all Seagull printer drivers and install them again.
   
  1. In the installation directory where the driver files are located, double-click the "DriverWizard.exe" file to start the Driver Wizard utility.
  2. Select Remove printer drivers > Automatically remove all Drivers by Seagull or Use advanced printer driver removal options.
     
  3. Install the drivers again.
• Reset the printer settings.

  You can download the BPM (Brother Printer Management Tool) from the [Downloads] section of this website.
  You can use the BPM even if the driver is not installed.

  1. Start the BPM.
  2. Click Printer Function > Factory Default.
     

For Bluetooth^® / Network connection

Try the following:

• Remove all Seagull printer drivers and install them again.
   
  1. In the installation directory where the driver files are located, double-click the "DriverWizard.exe" file to start the Driver Wizard utility.
  2. Select Remove printer drivers > Automatically remove all Drivers by Seagull or Use advanced printer driver removal options.
     
  3. Install the drivers again.
• Reset the printer settings.

  You can download the BPM from the [Downloads] section of this website.
  You can use the BPM even if the driver is not installed.

  1. Start the BPM.
  2. Click Printer Function > Factory Default.