FAQs & Troubleshooting

Printer initialisation clears the printer's DRAM and restores its factory settings.

1. Turn off the printer.


2. Press and hold the Feed/Pause button, and then turn on the printer.


3. Release the button after the LED flashes in amber five times and lights in green/red (blinks 5 times alternately).

   The LED colour will change as follows:

   Amber (lit) > Red/Amber (blinks 5 times alternately) > Amber (5 times) > Green/Red (blinks 5 times alternately) (Release the button here) > Green (5 times) > Red (5 times) > Green (lit)

   After the initialisation, the following factory settings will be restored:

   Parameter	Default setting
   Speed	76 mm/sec (3 ips)
   Density	8
   Label Width	101.5 mm (4")
   Label Height	101.5 mm (4")
   Sensor Type	Gap sensor
   Gap Setting	3 mm (0.12")
   Print Direction	0
   Reference Point	0,0 (upper left corner)
   Offset	0
   Tear Mode	On
   Label Peeler off Mode	Off
   Cutter Mode	Off
   Code Page	850
   Country Code	001
   Clear Flash Memory	No

< Printer initialisation from the LCD >

You can also activate printer initialisation from the LCD.

1. In the LCD, select the Menu icon .


2. In the Main menu, select Advanced.


3. Select Initialization.