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QL-800

FAQs & Troubleshooting

FAQs & Troubleshooting

I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)

Do the following:

 

The commands below are for TD-4550DNWB. Please replace "td4550dnwb" with your model name.

 

  1. Remove any references to lpadmin from the following files:
    /var/lib/dpkg/info/td4550dnwbpdrv.prerm
    /var/lib/dpkg/info/td4550dnwbpdrv.postinst
     
  2. Uninstall the CUPS driver:
    dpkg -r td4550dnwbpdrv
    dpkg --purge td4550dnwbpdrv
     
  3. Unpack the cupswrapper package:
    dpkg --unpack td4550dnwbpdrv-[driver version].deb
     
  4. Open /usr/local/Brother/cupswrapper/cupswrappertd4550dnwb in a text editor.
     
  5. Search for the line "lpadmin -p td4550dnwb -E -v", and do the following:
    • Change "-m" to "-P".
    • Specify the full path of the PPD file (/usr/share/cups/model/brother_td4550dnwb_printer_en.ppd).
    Example:
    Before: lpadmin -p TD4550DNWB -E -v usb:/dev/usb/lp0 -m brother_td4550dnwb_printer_en.ppd
    After: lpadmin -p TD4550DNWB -E -v usb:/dev/usb/lp0 -P /usr/share/cups/model/brother_td4550dnwb_printer_en.ppd

    If you are using a Debian distribution that does not have lpadmin, delete all lines that refer to lpadmin.

  6. Run the installation script:
    dpkg --configure td4550dnwbpdrv

    If you deleted the lines referring to lpadmin, run the installation script after adding the printer on the printer page of the CUPS Web Interface (http://localhost:631/printers).

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