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TP-M5000N

FAQs & Troubleshooting

FAQs & Troubleshooting

Unnecessary dots are included in the printed image.

If you inserted a colour image, unnecessary dots may be printed due to extra colour information in the image. To resolve the issue, convert the image to black-and-white (Monochrome).

 

Please follow the steps below:

 

  1. Double-click the inserted image.
    Editor screen
      
  2. Select Monochrome from the pull-down menu in the Effects section of the Image properties screen, and click OK.
    Image properties
     
                                                                    

    Image properties
      
  3. The monochrome image should print without the unnecessary dots.
    Editor screen
      

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