FAQs & Troubleshooting

Establishing a wireless network connection using a USB cable temporarily (recommended)

 

1. Confirm the SSID and password of your Wi-Fi access point/router beforehand.
2. Download and install the Software/Document Installer from the [Downloads] section of this website.
3. When installing the printer driver, the setting items for the wireless network connection will be displayed. Complete the setup according to the on-screen instructions.

 

If you did not configure the wireless network connection settings when installing the printer driver, you can use one of the following configuration methods.

 

> Establishing a wireless network connection using WPS (Wi-Fi Protected Setup™)

> Establishing a wireless network connection using Infrastructure mode

 

Establishing a wireless network connection using WPS (Wi-Fi Protected Setup™)

If your Wi-Fi access point/router supports WPS (Wi-Fi Protected Setup™), settings and connections can be configured easily with the press of a button.

 

1. First, confirm that your Wi-Fi access point/router has the WPS symbol and place the printer within the range of the Wi-Fi access point/router. The range may differ depending on your environment.
2. Press and hold the Feed button () for ten seconds until the STATUS indicator blinks in green.
3. Press the WPS button on your Wi-Fi access point/router.
   When the configuration is established, the STATUS indicator is lit in green.

   Your printer will try to connect using WPS for two minutes. If the [Feed] button is pressed and held for 5 seconds during that time, the printer will continue trying to connect for an additional two minutes.

4. Next, you need to add the printer to the computer. Click here to see the steps.

 

Establishing a wireless network connection using Infrastructure mode

 

1. Make sure the printer is turned off.
2. Confirm the SSID (network name) and password (network key) of your Wi-Fi access point/router beforehand.
3. Connect the printer and computer with a USB cable.
4. Start the Printer Setting Tool on your computer, and click the [Communication Settings] button. Select [Wireless Settings] in the [Wireless LAN] tab.
5. In the [General] tab, click [Communication Settings] and then select [Infrastructure] in the [Selected Interface] setting.
6. Enter the SSID that you have noted, or click [Search] and select the SSID from the displayed list.
7. Enter the password in the [Passphrase] field.

   The required information depends on the authentication method and encryption mode; enter only the information relevant to your network environment.

8. To send the settings to the printer, click [Apply].
9. When the connection is established, both the POWER and Wi-Fi indicators turn green.
10. Next, you need to add the printer to the computer. Click here to see the steps.

 

If you want to change any other network settings, use the Communication Settings.

 

 

How to add the printer to the computer:

 

1. Display [Devices and Printers] on your computer.
2. Click [Add a printer].
3. Click [Add a network, wireless or Bluetooth printer] – [Next].
4. Click [The printer that I want isn’t listed] - [Next].
5. Select [Add a printer using a TCP/IP address or hostname], and click [Next].
6. Select [TCP/IP Device] for [Device type].
7. Enter your printer's IP address in [Host name or IP address].

   Your printer's IP address is displayed in [Current Status] under the [Wireless LAN] or [Wireless Direct] tab in the Communication Settings.

8. Confirm that [Query the printer and automatically select the driver to use] is checked, and click [Next].
9. Select [Use the driver that is currently installed ( recommended )], and click [Next].
10. Enter an arbitrary name in [Printer name], and click [Next].
11. Select [Do not share this printer], and click [Next].
12. Click [Finish].