PT-H500
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FAQs & Troubleshooting |
I cannot register the Add-In in 64 bit editions of Microsoft Office 2010 / 2013 / 2016. (P-touch Editor 5.x for Windows)
The Add-In function does not support 64 bit editions of Microsoft Office 2010 / 2013 / 2016 (Word, Excel, and Outlook). In the Add-In setting window, the checkboxes for the Microsoft application are greyed out and cannot be checked.
Please use 32 bit editions of Microsoft Office 2010 / 2013 / 2016.
By default, Microsoft Office 2010 / 2013 / 2016 installs the 32 bit version of Office 2010 / 2013 / 2016 even if your computer is running a 64 bit edition of Windows.