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QL-800

FAQs & Troubleshooting

FAQs & Troubleshooting

What are the cleaning sheets for? When do I use them?

Occasionally lint or dirt from the roller may become stuck on the print head and cause poor print quality, white lines or streaks. If this occurs, use the cleaning sheets to clean the roller.

 

To order more the part code is LB9543001 (pack of 10).

  • The printer contains only one cleaning sheet.
  • When doing maintenance on the roller, be sure to use the cleaning sheet supplied exclusively for this printer.
    If using other cleaning sheets, the surface of the roller may be damaged and may cause a malfunction.

 

  1. Turn OFF the power of the printer.
     
  2. Hold the DK Roll Compartment Cover at the sides near the front of the printer and firmly lift it up.
    Cleaning_01
     
  3. Remove the DK Roll.

    Cleaning_02

    Be sure to remove the DK Roll before cleaning the roller. The roller cleaning function will not operate correctly if the DK Roll is not removed.

  4. Remove the part (B) of the Cleaning Sheet. Insert edge (A) of the Cleaning Sheet into the printing unit.
     

    The printed side of the Cleaning Sheet should be facing upwards.

    Cleaning_03
     
  5. Close the DK Roll Compartment Cover and turn ON the power of the printer.
     
  6. Press the Feed (feed button) Button (QL-800/810W(c)) or the Cutter (cutter button) Button (QL-820NWB(c)) for more than one second.
    The Cleaning Sheet is ejected.
    The adhesive face of the Cleaning Sheet removes any stains or dust on the roller.
    • If the Cleaning Sheet is not ejected, press and hold the Feed (feed button) Button (QL-810W(c)) or the Cutter (cutter button) Button (QL-820NWB(c)) until the Cleaning Sheet is ejected.
    • Dispose of the cleaning sheet after use.

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