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PT-18R

FAQs & Troubleshooting

FAQs & Troubleshooting

The printed label contains blank horizontal lines.

A horizontal line can be a result of some dust or dirt collecting on the surface of the print head. This can be corrected by cleaning.
To clean the machine:

 

  1. Turn off the P-touch.
  2. Disconnect the AC adapter.
  3. Open the back cover.
  4. Remove the tape cassette and rechargeable battery.
  5. Gently wipe the print head up and down using a dry cotton swab.

    Wiping print head
    Wiping print head
  6. Use the cotton swab to wipe up and down along each roller while rotating them with your finger.

    The print head can be cleaned more easily with the optional print head cleaning cassette (TZ-CL4).

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