FAQs & Troubleshooting

There could be several reasons why the tension won't set on the machine.

• Check the machine is threaded correctly. Rethread the machine according to the instructions in the manual.
  Refer to "Upper threading" of  "Preparation" category.
• Check the upper thread tension set.
• Remove the bobbin and make sure it is threaded properly in the shuttle race.
  Refer to "Correctly installing a bobbin. " of  "Preparation" category.
• If there is any loose thread or lint in the bobbin case, please clean them with the included cleaning brush.
  Refer to "Cleaning the Bobbin Case"  of  "General Information" category.
• Check if the combination of needle size, thread size and fabric is incorrect. Be sure to use the correct needle and thread size for the fabric you are sewing. (Example: Denim-size 16 needle and 40-50 heavy duty thread)
  Refer to "combination of fabric, thread and needle" of "General Information " category.