MFC-790CW
FAQs & Troubleshooting |
Set up your Brother machine on a wireless network.
You must find out the wireless network settings of your wireless router or access point. Check and write down the current wireless network settings below (you will need this information later):
How to find the Network Name (SSID) and Network Key (Password)
Brother cannot provide this information. If you cannot find your wireless Network Name and Network Key, contact your Internet service provider or router manufacturer.
If you cannot find the Network Name (SSID) and Network Key (Password) of your wireless router or access point, see the following FAQs:
For Windows users
> Click here to see how to find the wireless security information for Windows.
For Macintosh users
> Click here to see how to find the wireless security information for Macintosh.
After checking the network information of your wireless router or access point, go to step 2 to set up your machine on a wireless network.
If your wireless router or access point uses WEP encryption with multiple WEP keys, write down and use only the first WEP key.
To set up your Brother machine on a wireless network:
If you have previously configured the wireless settings of the machine, you must reset the network LAN settings before you can configure the wireless settings again.
> Click here to see how to reset the network settings.
The machine's LCD displays Connection Fail.
Make sure your access point is on, and verify your Network Settings collected in Step1.
Temporarily move your machine as close as possible to the access point or router. Try starting from Step 2-2 again.
The machine will automatically acquire the correct TCP/IP address information from your access point/router if DHCP is enabled (DHCP is normally enabled as default for most access points/routers).
Once the Brother machine is joined to the network and has a valid IP address, the wireless setup is complete.
After setting up your Brother machine, you must install the drivers. To download the drivers:
For Windows users
> Go to the Downloads section of this website and download the Full Driver & Software Package.
Follow the installation instructions on the download page.
For Macintosh users
> Go to the Downloads section of this website and download the Full Driver & Software Package.
The installation instructions are available on the download page.
If the Full Driver & Software Package is not available for your machine, re-install the latest Printer Driver.
The installation instructions are available on the download page.
> Click here to download the Printer Driver in the Downloads section.
If you have completed the setup procedure but still cannot connect, refer to the pages listed below.
> Click here to see Wireless Network Troubleshooting for Windows.
> Click here to see Wireless Network Troubleshooting for Macintosh.