FAQs & Troubleshooting

You can install Presto!® BizCard® from the CD-ROM / DVD-ROM supplied with your Brother machine. Check the OS written on the CD-ROM label and follow the steps applicable for your case.

• If you find Windows 10 on your CD-ROM / DVD-ROM label, go to Case A: Windows 10 is written on the CD-ROM label.
• If not, go to Case B: Windows 10 is NOT written on the CD-ROM label.

Case A: Windows 10 is written on the CD-ROM / DVD-ROM label.

1. Insert the CD-ROM / DVD-ROM supplied with your Brother machine into the CD / DVD drive.
2. Do one of the following:

    

   • If the opening screen appears automatically, go to STEP 3.
   • If not, open the CD / DVD drive and then double-click start.exe to run the opening screen.
      
3. Choose your model (if needed) and language, and then follow the onscreen instructions to install Presto!® BizCard®.
    

   If the User Account Control screen appears during installation, click Yes.

    

Case B: Windows 10 is NOT written on the CD-ROM label.

1. Insert the CD-ROM / DVD-ROM supplied with your Brother machine into the CD / DVD drive.
2. Do one of the following:

    

   • If the CD / DVD drive folder opens automatically, go to STEP 5.
   • If not, go to STEP 3.
      

3. Click File Explorer.
   
   
    

4. Open the CD / DVD drive.
5. Open the BizCard 6 folder.
6. Double-click setup.exe.
7. Follow the onscreen instructions to install Presto!® BizCard®.
    

   If the User Account Control screen appears during installation, click Yes.