DS-620
 |
FAQs & Troubleshooting |
OCR feature does not work.
The OCR feature relies on third-party software and works best with higher scan resolutions. See the points below:
-
The scanner resolution is too low.
Increase the scanner resolution
(Windows)
Use PaperPort™ 12SE to increase the resolution.
(Macintosh)
Use Presto! PageManager 9 to increase the resolution.
-
(Windows)
Nuance PaperPort™ 12SE has not been installed on your computer.
Make sure you have installed Nuance PaperPort™ 12SE from the supplied DVD-ROM.
-
(Macintosh)
Presto! PageManager has not been installed on your computer.
Make sure you have installed Presto! PageManager from the supplied DVD-ROM.