FAQs & Troubleshooting

If the text and images on your copies and sent faxes are reversed, make sure you are correctly loading your original documents into the Automatic Document Feeder (ADF) or onto the flatbed scanner glass. Click the link below for your case.

• For the models with an ADF (Automatic Document Feeder)
  
  
• For the models without an ADF

NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.



For the models with an ADF

You must load documents into the ADF face down, top edge first.

• Click here to see how to send a fax.

• Click here to see how to make copies.

For the models without an ADF

You must load documents onto the flatbed scanner glass face down.

• Click here to see how to send a fax.

• Click here to see how to make copies.