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DCP-L8400CDN

FAQs & Troubleshooting

FAQs & Troubleshooting

Clean the paper pick-up roller

Follow the steps below to clean the paper pick-up roller.
  1. Pull the paper tray completely out of the machine.
    Pull_paper_tray
  2. If paper is loaded, remove it.
  3. Remove anything else that is stuck inside the paper tray.
  4. Tightly wring out a soft, lint-free cloth soaked in lukewarm water, and then wipe the separation pad (1) of the paper tray with it to remove dust.
     Wipe_separator
  5.  Wipe the two pick-up rollers (1) inside the machine to remove dust.
    Wipe_pickup_rollers
  6. Reload the paper, and then put the paper tray firmly back in the machine.
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