MFC-L8390CDW
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FAQs & Troubleshooting |
No Paper / No Paper Tray1 / Tray2 / MP Tray
There are several reasons that the Brother machine displays No Paper, No Paper Tray1, No Paper Tray2 or No Paper MP Tray.
Check the following points to clear the error message.
Cause 1: The machine is out of paper, or paper is not loaded correctly in the paper tray.
Cause 2: The machine failed to feed paper from the indicated paper tray.
Cause 3: The MP tray is out of paper, or paper is not loaded correctly in the MP tray.
Cause 4: Paper dust has accumulated on the surface of the paper pick-up rollers.
Cause 5: The paper you are using may not meet our specifications.
Do one of the following:
Do one of the following:
Do one of the following:
This feature is available only for some models.
Clean the paper pick-up rollers.
> Click here to see how to clean the paper pick-up roller.
Check that you use paper that meets our specifications.
> Click here to see the details of the recommended paper.