MFC-J5740DW
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FAQs & Troubleshooting |
No Paper / No Paper Fed / No Paper Fed [Tray 1/2/3]
There are several reasons that the Brother machine displays No Paper, No Paper Fed [Tray 1], No Paper Fed [Tray 2], No Paper Fed [Tray 3]. Check the following points to clear these messages.
Cause 1: The machine is out of paper or paper is not correctly loaded in the paper tray.
Cause 2: The paper was not inserted in the centre position of the manual feed slot or MP tray.
Cause 3: The Jam Clear Cover is not closed correctly.
Cause 4: Paper dust has accumulated on the surface of the paper pick-up rollers.
Do one of the following:
To load paper in the paper tray, see the Related FAQs at the end of the page.
Remove the paper and reinsert it in the centre of the manual feed slot, and then follow the LCD instructions.
Remove the paper and reinsert it in the centre of the MP tray, and then follow the LCD instructions.
Make sure the Jam Clear Cover is closed evenly at both ends.
Clean the paper pick-up rollers.
> Click here to see how to clean the paper pick-up rollers.